This new form can be used to request a RUSH for an urgent order. An urgent order will be produced in 5 working days, and shipped immediately on the 5th day (not just on our weekly shipment day). Use the button below to go to the form. Before submitting your form, please read the “Terms & Conditions” at the bottom of the form.
TrandsForms
This is where you will find all of the forms for submitting support requests to Customer Service. it is also where you will find the CMT Notification Form that needs to be used when you place orders using CMT Fabrics.
If you are prompted for a password when visiting the page with the button above, the password is TrandsForm
Return Merchandise Authorization (RMA)
The RMA form is used for advising Customer Service that you intend to return merchandise to the Trands USA office in California. You must submit an RMA form before returning merchandise to Trands USA. After you submit the form, you will receive an email with your confirmation. You will need to print your confirmation and include it with your returned merchandise.
Custom Lining Help
This page offers help videos demonstrating how to use the Custom Lining feature to create your own linings using photography or artwork created by you or your clients.
GoCreate > USTYYLIT Converter
This tool is used for converting the Fit Tools entered in GoCreate to be used for placing USTYYLIT orders. There are some minor, but important differences between GoCreate and USTYYLIT. This tool takes care of those differences for you. Simply enter the Fit Tools you used in GoCreate and you will receive an email with the USTYYLIT conversions that you can print out and reference when placing your USTYYLIT order.
If you have never used GoCreate this tool does not apply to you.
Model Setup Request
This tool is used to submit a Model Setup Request Form to Customer Service. You can find the Model Setup Request form in the ‘Guides’ section of the Resource Library. Once you have filled in your Model Setup form you use this online tool to submit your form. This will auto-trigger a support ticket for Customer Service to receive your request and get back to you to advise when the request has been fulfilled.
Shirt Parts Sample Order
This online form is used to submit a request for shirt sample parts. You can order separate collars and cuffs, or partial shirt samples (half of a torso with a collar, folded to look like a packaged shirt).
Trands CMT Procedure
This page hosts a video that explains the process of submitting orders using CMT fabrics. Please note that this is not a new process. This video is explaining the current CMT process that has been in effect since the launch of USTYYLIT. A new CMT process will be implemented in the near future.
Trunk Show Discount Request
This page hosts a form to submit a request for a supporting discount for an upcoming trunk show event you would like to conduct. Trunk Show Discount Requests can only be submitted by Shop owners.